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Dedicated to sharing the positive impact credit unions have on people and their communities.
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Dedicated to sharing the positive impact credit unions have on people and their communities.

Pelican State CU Refunds $45,000 in Fees for Members and Grants 13,000 Extensions

BATON ROUGE, LOUISIANA—June 24, 2020 -To support Pelican State Credit Union members financially impacted by the COVID-19 pandemic, the credit union refunded over $45,000 in fees and extended the due date on over 13,000 loan payments during Louisiana’s Stay at Home Order.

This was part of the credit union’s COVID-19 Member Relief Plan, which also included waived fees for services like share certificate early withdrawals and wire transfers along with a special Income Assistance Loan offer to help members who temporarily saw a reduction in income or needed emergency funds during the order.

The credit union dedicated a page on its main website solely to helping its members through the pandemic. Located at pelicanstatecu.com/resources, the webpage continues to provide information such as branch updates, account access options, and scam protection tips.

Pelican’s Nationally Certified Credit Counselors provided tools and insight on managing finances during a disaster, making the most of stimulus payments, and more on its blog, Pelican State of Mind. They are currently holding one-on-one credit counseling and budgeting sessions with credit union members by phone.

“We recognize that the coronavirus (COVID-19) had and continues to have a drastic impact on not just our members and communities, but individuals and families all over the world. To support our communities, Pelican will continue to enhance the services we offer our members and provide free financial wellness across Louisiana,” explained Pelican CEO Jeffrey K. Conrad.

During the Stay at Home Order, Pelican members continued to have access to their account anywhere, anytime. The credit union also quickly enhanced its mobile banking app, online application process, and text and online chat during the Stay at Home Order.

For more information on the resources and benefits Pelican provides its members and communities, visit pelicanstatecu.com/benefits.

About Pelican State Credit Union

For over 60 years, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. The credit union is dedicated to improving the lives of its members through safe, competitive products and educational services. Pelican was originally chartered as the Department of Hospitals Credit Union, located in downtown Baton Rouge, to serve Louisiana charity hospitals, mental health centers, and state office personnel. They have since grown into the largest state-chartered credit union in Louisiana now serving over 55,000 members. For information, visit pelicanstatecu.com.


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